JOB DISSATISFACTION AND ITS IMPLICATION TO CAREER SECRETARIES IN FEDERAL ESTABLISHMENTS

(A CASE STUDY OF NEPA, ENUGU DISTRICT)

By

OKERE OLUCHI .E.

Presented To

Department of Secretarial Studies

ABSTRACT

This study will expose the cause and implications of job dissatisfaction among career secretaries with also equip practicing and would be secretaries with precautionary reasons within their ability to control problems which may likely come up in the discharge of their duties.

For the management of NEPA, Enugu, this study will enable them re-appraise their staff policy with a view to removing job dissatisfaction among secretaries.

Lastly, students in secretarial studies in tertiary institutions may find this project report very useful for further research on the secretarial profession.
Results of this research also have implications for the school authorities.  The result will inform curriculum planners of the need to make courses like psychology and personnel management departmental courses in the curriculum for secretarial studies.  Secretaries should be exposed to stress and stress management appropriate for their level.

TABLE OF CONTENTS
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
CHAPTER ONE
INTRODUCTION

1.1    BACKGROUND OF THE STUDY
1.2    STATEMENT OF THE PROBLEM
1.3    PURPOSE OF THE STUDY
1.4    RESEARCH QUESTIONS
1.5    SIGNIFICANCE OF THE STUDY
1.6    SCOPE OF THE STUDY
1.7    DEFINITION OF TERM

CHAPTER TWO
LITERATURE REVIEW

CHAPTER THREE
RESEARCH METHODOLOGY

3.1    RESEARCH DESIGN
3.2    AREA OF THE STUDY
3.3    POPULATION OF THE STUDY
3.4    SAMPLING TECHNIQUE
3.5    INSTRUMENTS FOR DATA COLLECTION
3.6    VALIDATION OF INSTRUMENT
3.7    METHOD OF ADMINSTRATION OF INSTRUMENT
3.8    METHOD OF DATA ANALYSIS

CHAPTER FOUR
DATA PRESENTATION AND RESULT

4.1    RESEARCH QUESTION 1
4.2    RESEARCH QUESTION 2
4.3    RESEARCH QUESTION 3

CHAPTER FIVE
SUMMARY OF THE FINDING, CONCLUSIONS AND RECOMMENDATIONS

RE-STATEMENT OF THE PROBLEMS
5.1    SUMMARY OF FINDINGS
5.2    CONCLUSION
5.3    IMPLICATIONS OF THE STUDY
5.4    RECOMMENDATIONS
5.5    SUGGESTIONS FOR FURTHER RESEARCH
REFERENCES
QUESTIONNAIRE


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