A STUDY OF THE ATTITUDE OF SECRETARIES TOWARDS THE USE OF MODERN OFFICE MACHINES IN SOME SELECTED COMMERCIAL BANKS IN ENUGU URBAN

By

OCHEI JULIET N. AND GROUP MEMBERS

Presented To

Department of Secretarial Studies

ABSTRACT

This project is aimed at studying the attitude of secretaries towards the use of modern office machines.
In the course of carrying out this project, the effect of these modern office machine on the productivity of secretaries was discussed.
The research paper also focused on the uses and importance of these modern office machine.
In order to arrive at a conclusive decision on the above objectives, literature were reviewed.
The statistical tools used are simple average and percentage.
When the data was analysed, it was found that secretaries are more effective and productive with the use of modern office machines.  Modern office machines also make the secretaries enjoy their work.  With modern office machines, secretaries are positively and favourably exposed to work efficiently in their various offices.
The researchers recommended that secretaries should keep in touch with technological advancement so that they would be able to grasp any opportunity that presents itself.

TABLE OF CONTENTS

Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of contents

CHAPTER ONE:  INTRODUCTION
Statement of the problem
Purpose of the study
Significance of the study
Research questions
Scope of the study

CHAPTER TWO:  LITERATURE REVIEW
Classification of modern office machines
The importance of modern office machines
The effect of thee modern office machines on the productivity of the secretary
Attitude of secretaries towards the use of modern office machines
Problems secretaries encounter in the use of modern office machines
Summary of literature review

CHAPTER THREE: RESEARCH METHOD AND PROCEDURES
Research Methodology
Research Design
Questionnaire Administration
Population of the study
Sample
Method of data collection
Statistical Analysis of Data

CHAPTER FOUR:  DATA PRESENTATION AND ANALYSIS
Data Analysis – Research Questions and Findings
Discussion on findings.

CHAPTER FIVE:  SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
Summary of findings
Recommendations
Conclusion

References
Appendixes


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