A COMPREHENSIVE REVIEW OF THE FACTORS THAT IMPROVE THE ADVANCEMENT OF SECRETARIES IN BUSINESS ORGANIZATIONS

It has been observed that the secretarial profession is becoming less popular in recent times. Various schools of thought have trend to offer explanations to this ugly trend. Some attributed it to the nature of this profession, others through that it has to do with the executive who is always bossing the secretary.
This course work is therefore aimed at finding out the factors responsible for the advancement of secretaries in business organizations.
 The researcher made use of questionnaires administrations in collecting the necessary data. Frequencies and percentages were used. For the analysis of the data collected.  
From the result obtained, the following deductions were made.
-    Skill acquisition and work competence help the secretary to advance in the job.
-    Good relationship with both colleagues and management can also ensure her advancement on the job.
-    Frequent training and seminars also help the secretary to advance.
Based on the findings, the following recommendations to enhance the advancement of secretaries in business organizations where made:  
Secretaries should improve their skills through training
-    Secretaries should improve their skills through training.
-    Organizations should provide opportunities for staff development.
-    Opportunities for interpersonal relationship should be created to enable workers learn from one another

Title page                                 i
Approval page                             ii
Dedication                                iii
Acknowledgement                            iv
Abstract                                 vi
Table of contents                             viii

CHAPTER ONE    
1.0    Introduction                         1
1.1    Background of the study                     1
1.2    Statement of problems                     4
1.3    Objectives of the study                     6
1.4    Scope of the study                         7
1.5    Research questions                     7
1.6    Significance of the study                    8

CHAPTER TWO
2.0    Review of related literature                 10
2.1    The secretary and her role                10
2.2    Advancement of a secretarial work            17
2.3    The image of a secretary                     25
2.4    Summary of related literature                28

Chapter Three
3.0    Research design and methodology             29
3.1    Introduction                         29
3.2    Research design                        31
3.3    Area of study                         31
3.4    Population of the study                      32
3.5    Sample size                             34
3.6    Validly of instrument                     34
3.7    Reliability of instrument                     35
3.8    Distribution of instrument                 35
3.9    Method of collecting data                 35
3.10    Method of data analysis                     36

Chapter four
4.0    Presentation and analysis of data            37
4.1    Introduction                            37
4.2    Analysis of data                         37
4.3    Findings                             55

Chapter five
5.0    Summary of findings, recommendation,         
and conclusion                          59    
5.1    Summary of findings                     59
5.2    Implications of the study                     60
5.3    Recommendations                         61
5.4    Conclusions                         62    
References                            64
Appendix: sample of research questionnaire       67