A STUDY OF AN ANALYSIS OF THE OCCUPATIONAL SCHEDULES FOR SECRETARIES IN THE ANAMBRA STATE CIVIL SERVICE
By
IGWE AUGUSTINE C
Presented To
Department of Secretarial Studies
ABSTRACT
This study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service.
This occupational schedule for personal secretaries” in Anambra state civil service.
It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties.
How ever, it is the purpose of this study to investigation the actual duties performed by these personal secretaries and what actually hinders their duties and how effective and efficient they are in carrying out their duties.
The population for the study was made up of thirty personal secretaries. At raw ma job which effects their productivity. Among these problem are constant breakdown of office machine and inadequate qualified secretaries. Based on the finding it was recommended that the chief executive chairman should give immediate attention to the chairman that need repairing the chairmen should make sure that secretaries get adequate material their job in order to enhance their secretarial job productivity.
The researcher also recommend that in service training should be granted to the personal secretaries order to increase their productivity course and the use of new office machine eg computer electric typewriters word processing machine.
TABLE OF CONTENTS
Title page
Approval page
Dedication
Acknowledgement
Abstract
CHAPTER ONE
INDTRODUCTION
BACKGOURD OF THE STUDY
1.2 STATEMENT OF PROBLEM
1.3 PURPOSE OF THE STUDY
1.4 RESEAERCH QUESTION
1.4 RESEAERCH QUESTION
1.5 SIGNIFICANCE OF THE STUDY
1.6 DELIMITION OF STUDY
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.3 DUTIES OF SECRETARY
2.4 QUALIFICATION
2.5 FORMAL TRAINING OF SECRETARIES
2.6 OCCUPATIONAL PEAFORMANCE:
2.8 PROBLEM ASSOCIATION WITH SECRETARIAL DUTIES:
2.8 SUMMARY
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 RESEARCH DESGIGN
3.2 POPULATION
3.3 SAMPLE AND SAMPLING TECHNIQUE
3.4 METHOD OF DATA COLLECTING
3.5 INSTRUMENT FOR DATA COLLECTED
3.6 METHOD OF DATA ANALYSIS
3.7 VALIDATION OF RESEARCH INSTRUMENT
3.8 AREA OF STUDY
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
CHAPTER FIVE
DISCUSSION IMPLICATION: RECOMMENDATION
5.2 FINDINGS
5.3 CONCLUSIONS
5.4 RECOMMDATION
5.5 SUGGESTED TOPICS FOR FURTHER RESEARCH
5.6 LIMITATION OF THE STUDY
APPENDIX A
BIBLIOGRAPHY
QUESTIONNAIRE
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