IMPACT OF EMPLOYEE WELFARE SERVICES IN EMENITE CO. LTD EMENE ENUGU

By

NWOKOYE NGOZI .C.

Presented To

Department of Secretarial Studies

ABSTRACT

    This research is aimed at examining the impact of Employee welfare services in business organization n Nigeria.  It is organized in five chapters.
    Chapter one deals with the introduction which presents the background of the study where the topic under study was introduced, statement of the problem under study was given.  Objective of the study research quotations, significance of the study, delimitations and definition of terms were dealt with.
    In chapter two, a review of related literature to the topic of study was extensively made.
    Moreover, in chapter three, the research design and methodology describing our respondents, methods of data collection was explained.
    Chapter four dealt with data collected and analyzed, the researcher found out that the management of Emenite co. ltd, and is not serious with the provision of welfare services.
    This inadvertly affected the productivity of the workers, which is poor.
    The research recommended that services of the company to the employees should be looked into and improved upon so that the workers will perform above average to avoid strikes, stoppages and the like.

TABLE OF CONTENT
Title page                                    i
Certification page                                ii
Approval page                                iii
Dedication                                    iv
Acknowledgement                             v
Table of content                                vi
Abstract                                    x
CHAPTER ONE
1.0    Introduction                                1

1.1    Background of the study                        1
1.2    Statement of the problem                        6
1.3    Objectives of the study                        8
1.4    Research question                            9
1.5    Significance of the study                        9
1.6    Delimitation                                10
1.7    Definition of terms                            10

CHAPTER TWO
2.0    Literature Review                            12

2.1    Welfarism                                12
2.2    Ministry of labour                            13
2.3    The labour relation system                    13
2.4    Development of welfare services in Nigeria            15
2.5    Role of trade union in welfarm services            17
2.6    Definition of welfare services                    18
2.7    The importance of welfare services                28
2.8    The employees needs and objectives                29
2.9    Communication with employees                30
2.10    The role of employee’s association in welfare services    36    
2.11    The role of the Government in welfare services        39    
2.12    Definition of Business organization                 41

CHAPTER THREE
3.0    Research Design And Methodology                43
3.1    Population of the study                        43
3.2    Sample size                                43
3.3    Research instrument                        44
3.4    Questionnaire                            44
3.5    Method of analysis of data                    45
3.6    Validation of instrument                        45
3.7    Questionnaire administration                    46
3.8    Determination of sample questionnaire            47

CHAPTER FOUR
4.0    Presentation and Analysis Of Data                48
4.1    Discussion/statement on the findings                61

CHAPTER FIVE
5.0    Summary, Recommendation and Conclusion            64
5.1    Summary                                64
5.2    Recommendation                            66
5.3    Conclusion                                68
5.4    Limitation                                69
5.5    Areas for further research                    70
Bibliography                            72

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