IMPACT OF WORKING CONDITIONS ON PERFORMANCE OF PROFESSIONAL SECRETARIES

(A CASE STUDY OF ANAMCO EMENE, ENUGU)

By

UGWUANYI EVELYN NKECHI

Presented To

Department of Secretarial Studies

    The purpose of this study is the working conditions on the performance of professional secretaries.  Amongst all other working conditions,  the researcher has deiced to choose leadership styles for this study.
    In sourcing and collection of data meant for the research work, the researcher used oral interview to professional secretaries.  Also, she designed a 30 item questionnaire for the purposes.  The questionnaire was collected and analysed using the simple percentage methods.  After the analysis of the questionnaire, the following findings were made.
1.    Perceived leadership and style has a significant effects on
work performance.
2.    There is significant relationship between work performance and condition
3.    The relationship between work performance and work condition depends significantly on perceive leadership style.
Based on these findings from the analyzed questionnaires, the following recommendations were made.
(a)    A great percentage of democratically oriented leaders should be given opportunity to operate in the different establishments being mentioned.
b.    Employees work performance should be encouraged and maintained under all leadership styles.

3.    In order hat he aims and objectives of any establishment be achieved, there should be more of democratic styles of leaders

    
Title page                                    
Approval page                                
Dedication                                    
Acknowledgment                                
Table of contents                                
Abstract    
                                
CHAPTER ONE
Introduction
1.1    Background of the study
1.2    Statement of problems
1.3    The purpose of the study
1.4    Hypothesis Research Question
1.5    Significance of the study
1.6    The scope of the study

CHAPTER TWO
2.0    Review of Related Literature
2.1    Factors Affecting work Performance
2.2    Leadership style
2.3    Effects of Leadership style on Employees performance
2.4    Motivation
2.5    The motivation process
2.6    Employee productivity and satisfaction
2.7    Summary of Related Literature

CHAPTER THREE
3.0    Research methodology
3.1.    Research Design
3.2    Area of study
3.3    Population of the study
3.4    Sample and sampling procedures
3.5    Instrumentation of Data collection validation of Research Instruments
3.6    Validation of Research Instruments
3.7    Reliability of Research Instruments
3.8    Method of Administration of Research instruments
3.9    Method of Data Analysis

CHAPTER FOUR
4.1    Data Analysis, Results, Interpretation and discussions
4.2    General Description of Data
4.3    Test of Hypothesis
4.4    Interpretation

CHAPTER FIVE
5.0    Discussion, implication and recommendation
5.1    Discussion of findings
5.2    Conclusions
5.3    Recommendations
Questionnaire
References