EMPLOYERS’ PERCEPTION OF THE HND SECRETARIAL GRADUATES IN SELECTED COMPANIES IN ENUGU URBAN

By

OKAFOR UKAONU

Presented To

Department of Secretarial Studies

ABSTRACT

    Employers perception of the HND Secretarial graduates in the selected companies as titled this research work has through the introduction expressed the statement of problems eg, why are HND Secretarial graduates left to be roaming about the street.  Why are HND holders always been left employed? Why are they always placed at the subordinate position etc and purposely find out how employers of labour perceive the HND secretarial graduates : to find out the effects of these treatment by employers of labour on HND Secretarial Graduates and other employers unfriendly attributes towards these graduates.
    Using the questionnaire methodology of data collection at a total of 110 questionnires administered and collected and using analystical tools such as tables and percentages.  The findings indicate that HND secretarial graduates are perceived in different ways by employers like, saying that they are intrained graduates, executive assistant shorthand typists etc.  also employers were of the opinion that HND Secretarial graduates should possess personal qualities.  Employers use interview and selection tests as the tools for selection of secre and also have unfriendly attitudes towards their secretaries like nicknaming and abusing them.  Based on the above, the study recommends that employers should stop abusing their secretaries in order to raise their morale in their work places, emphasis should not be placed on the possession of shorthand and typewriting fot eh selection of secretaries, etc.
    In conclusion, the attitude of employers of labour towards the HND Secretarial graduates goes to show that employers neglect the profession not knowing what it takes to train a HND Secretarial graduate, hence the issue of roaming about the street unemployed can be anested if the recommendations are implemented.

TABLE OF CONTENTS
Cover page
Title page
Certification  or Approval page
Dedication
Acknowledgement
Table of contents
List of tables
Abstract

CHAPTER ONE
INTRODUCTION

1.1    Background of the study
1.2    Statement of the problem
1.3    Purpose of the study
1.4    Significance of the study
1.5    Scope or delimitation of the study
1.6    Research question

CHAPTER TWO
REVIEW OF RELATED LITERATURE

2.1    The secretarial graduate
2.2    Origin of secretarial profession
2.3    The roles of a secretary
2.4    Summary of related literature

CHAPTER THREE
3.1    Research methodology

3.2    Research design
3.3    Area of the study
3.4    Population of the study
3.5    Sample and sampling procedure
3.6    Instrument for data collection
3.7    Reliability of the research instrument
3.8    Validation of the research instrument
3.9    Method of administration of the research instrument
3.10    Method of data analysis

CHAPTER FOUR
4.1    Data presentation and results
4.2    Summary of results/ findings

CHAPTER FIVE
DISCUSSION, IMPLICATION: RECOMMENDATION

5.1    Discussion of results
5.2    Conclusions
5.3    Implications of the results
5.4    Recommendations
5.5    Suggestion for further research
5.6    Limitation of the study
References
Appendix

 
LIST OF TABLES
Table 1:    Population distribution
Table 2: Questionnaires distributed
Table 3:  Mode of distribution by position
Table 4:  Response to question one
Table 5:  Response to question two
Table 6: Response to question three
Table 7:  Response to question four
Table 8:  Response to question five
Table 9:  Response to question six
Table 10: Response to question seven
Table 11: Response to question eight
Table 12: Response to question nine
Table 13: Response to question ten
Table 14: Response to question eleven
Table 15: Response to question twelve
Table 16: Response to question thirteen
Table 17: Response to question fourteen

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