THE STRATEGIES FOR IMPROVING THE FUNCTIONALITIES OF IN-SERVICE TRAINING OF SECRETARIES IN MODERN BUSINESS ORGANIZATION IN ENUGU STATE

By

ANAELE UGOCHI DORIS

Presented To

Department of Secretarial Studies

ABSTRACT

    The importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill.
    The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent
    In addition the motivation of employees who have just been used or promoted is likely high. Though training may become more problematic when it involves experience employees who require additional training to enhance their performance. The training needs of such employees are not always easy to determine, even when determined the individuals involved may resent being asked to change their established way of doing their jobs.
    The purpose of in service training is usually to achieve some set goals, which will be beneficiary to both the individuals and the organizations. This training is usually mapped out mainly for people already in service and it is geared towards improving their abilities in their jobs.
 
LIST OF TABLE


Table 1:    Response to question one
Table 2:    Response to question two
Table 3:    Response to question three
Table 4:    Response to question four
Table 5:    Response to question five

TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
List of table
Table of content

CHAPTER ONE
INTRODUCTION

1.1    Background of the study
1.2    Statement of problems
1.3    Purpose of study
1.4    Research questions
1.5    Delimitation of the study
1.6    Significance of the study

CHAPTER TWO
LITERATURE REVIEW

2.1    Concept of in-service training
2.2    Relevance of training
2.3    Strategies for improving the functionalities of in service training of secretaries.
2.4    The need for in service training
2.5    Types of  in service training
2.6    Planning of in service programme
2.7    The focus of in service training
2.8    Importance of in service training.
2.9    Summary of related literature

CHAPTER THREE
RESEARCH METHODOLOGY

3.1    Design of the study
3.2    Area for the study
3.3    Population for the study
3.4    Sample and sampling procedure
3.5    Instrument for data collection
3.6    Validity of the instrument
3.7    Reliability of the instrument
3.8    Method of data collection
3.9    Method of data analysis.

CHAPTER FOUR
DATA PRESENTATION AND RESULT OF FINDINGS.

CHAPTER FIVE
SUMMARY, DISCUSSION AND RECOMMENDATION

5.1    Research findings
5.2    Discussion of findings
5.3    Summary
5.4    Conclusion
5.5    Recommendation
5.6    Suggestion for further study
5.7    Limitations of the study
Appendices I
References


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