A STUDY OF THE IMPLICATIONS OF OFFICE TECHNOLOGIES IN SECRETARIAL EDUCATION CURRICULUM IN NIGERIA POLYTECHNICS

(A CASE STUDY FO THE INSTITUTE OF MANAGEMENT AND TECHNOLOGY ENUGU)

By

EZEIGWE CELESTINA

Presented To

Department of Secretarial Studies

ABSTRACT

This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu.
The instruments used for data collection were questionnaires and documents, while a total of four research questions were also used.
The data collected from the respondents was analyzed using percentage method and they were used in answering the research questionnaire.
The data collected and analyzed showed that enormous implication were placed on secretarial education curriculum by constant changes in office technologies.
The implication entails re-training and attendance to seminars, conferences and workshops by the teachers / lecturers or the uses and operations of the new office equipment / machines, this is with a view to imparting such knowledge to the student secretaries together with the introduction of some new relevant courses to enable them face squarely the implications of incessant office technological change now rampant in business environment.
The finding upheld the need or easy introduction of accepted new courses. It was revealed that the staff of the department of the department should be co-opted by the polytechnics regulation body, the NBTE in the curriculum planning.
Based on these, recommendation were drawn which the researcher feels if followed and adhered strictly, will give good answer to any future implication imposed on secretaries education curriculum by change in office technologies.
Since no research work is ever completely concluded because of some certain constants, some suggested areas for further research were also given.

TABLE OF CONTENTS

Title page                                 i
Approval page                             ii
Dedication                                iii
Acknowledgement                            iv    
Abstract                                 v
Table of contents                            vii

CHAPTER ONE
1.0    Introduction                         1

1.1    Background of the study                     1
1.2    Statement of problems                    3
1.3    Purpose of the study                     4
1.4    Significance of the study                     5
1.5    Research questions                     7
1.6    Definitions of terms                     7

CHAPTER TWO
Introduction                             10
2.2    Office technology and its changes            
2.3    Technological change and its implication on secretarial education programme   17
2.4    Effects of office technologies on job performance of secretaries                   20
2.5    The development and definition of office technologies                        22
2.6    Ideal curriculum for business studies and technological implication      23
2.7    Summary of the related literature             28

CHAPTER THREE     
3.1    Introduction                           30    
3.2    Research design                         31
3.3    Population of the study                     31
3.4    Sample size determination                 32
3.5    Instructed for data collection                 33
3.6    Method of data collection                 33
3.7    Method of data analysis                     34

CHAPTER FOUR
Data Presentation and Analysis                     36

CHAPTER FIVE
Summary of findings, recommendation and conclusion     46
5.1    Summary of findings                    46
5.2    Recommendations                        48
5.3    Conclusion                             49
5.4    Suggestion for further research                 51
Appendix                             52
Questionnaires                         54
References                             58


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