THE SURVEY OF THE EFFECT OF MOTIVATION ON JOB PERFORMANCE OF SECRETARIES

(A CASE STUDY OF EMENITE LTD, ENUGU)

By

AJUMUKA GLORIA N.

Presented To

Department of Secretarial Studies

The field of motivation is a very wide one.  However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study.  The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel.  A general introduction of chapter is presented to relate management to motivation as well as the secretary to management.
A literature review is also given to see the direction others related literatures similar to the researchers’ title have followed.  In doing so, attempts have been made to improve on notice lapses.  This is joined in a chapter with theoretical framework of motivation.  Therein the researchers dealt extensively into renowned theories including Abraham Maslow’s Hygiene Factors, McGregor’s theories X and Y, Frederick Herzberg’s theory, Victor Vroom’s expectancy theory.
The researchers equally defines the objectives of the study which include identifying motivation factors that affects secretary on job performance and identifying environments which make the secretary either efficient or inefficient.  As a prelude to the case study data analysis, a number of questions were asked each revolving round the stated objective.
The researchers devotes a lengthy space to data analysis presented tabularly in chapter four after which recommendations are put forward in chapter five.  The objectives as the introduction says is to identify motivational factors which enhances the secretary’s performance.  No doubt the objective is achieved to a large extent going by the researchers’ recommendations and conclusions.
 

Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of contents

CHAPTER ONE:
1.1    Introduction
1.2    Background of the study
1.3    Statement of the problem
1.4    Purpose of the study
1.5    Significance of the study
1.6    Scope and limitation of the study
1.7    Research questions

CHAPTER TWO:
Literature Review
2.1    Introduction
2.2    Definition of motivation and secretary
2.3    Duties of the secretary
2.4    How motivational factors boost the morale of the secretary
2.5    Benefits of motivation to the entire work force
2.6    Problems of lack of motivation to the Nigerian workers
2.7    Recommendation on the best three motivation techniques that enhances the performance of the secretary
2.8    Summary of the related literature review

CHAPTER THREE: 
Research Methodology
3.1    Research Design
3.2    Sources of data collection
3.3    Description of the population of the study
3.4    Instrumentation
3.5    Method of analysis
3.6    Population of study
3.7    Area of study
3.8    Sample Size
3.9    Establishment of Validity of the instrument

CHAPTER FOUR: 
Presentation and Analysis of data
4.1    Research Question
4.2    Characteristics of Respondent
4.3    Summary of the findings

CHAPTER FIVE: 
Summary of findings
5.1    Summary of findings
5.2    Conclusion
5.3    Recommendation
5.4    Questionnaire
Reference