SOCIO-ECONOMIC AND TECHNOLOGICAL SYSTEMS OF MODERN BUSINESS AND THEIR EFFECTS ON THE JOB OF THE SECRETARY

(A CASE STUDY OF NIGERIA TELECOMMUNICATION LIMITED)

By

OSOKO OLUYOMI .O.

Presented To

Department of Secretarial Studies

    This study examined the socio-economic and technological system of modern business and how they affect the job of the modern days secretaries in selected business organization using Nigerian Telecommunication, Enugu (NITEL) as a case study.
    The population of study consisted of 26 secretaries who made up the sample.
    Questionnaire was the main instrument used. Simple percentage was used for the data analysis.  The findings revealed that:  secretaries in modern business organization are affected positively and negatively by the  new socio-economic and technological system.  The functions of the secretaries are both secretarial and administrative functions more challenging than the traditional roles previously performed.
    The findings further revealed that most secretaries found at difficult to adopt to the new system.  Absed on the findings, it was recommended that all these could be remedied if adequate training and motivation should be given to secretaries.
    Also, students should be exposed to the  use of modern office equipment and that a national body should be established to register and regulate the practice of secretaryship in the country.

                                    
Title page                                    
Approval sheet                                
Dedication                                    
Abstract                                    
Table of contents                                
List of Tables        
                        
CHAPTER ONE
1:0    Background Information
1:1    Statement of problems
1:2    Objectives of the study
1:3    Objectives of the study
1.4    Research Questions
1.5    Limitations
1.6    Delimitations/scope of the study
1.7    References

CHAPTER TWO
Literature Review
2.0    Background of the secretary
2.1    Functions of the secretary in Modern organization
2.2    Socio-Economic challenges
2.3    Technological challenges
2.4    References

CHAPTER THREE
3.0    Methodology
3.1    Design of study
3.2    Area of study
3.3    Population
3.4    Sample size
3.5    Instrument for Data collection
3.6    Validity of the instrument
3.7    Method of Data collection
3.8    Method of Data Analysis

CHAPTER FOUR
Presentation and Analysis of Data
Research Questions
Discussion of findings
References

CHAPTER FIVE
Summary of findings, conclusions and Recommendations of the Findings
Conclusions
Recommendations
Implication of the study
Appendix One
References
Appendix Two
Sample of Questionnaire