TABLE OF CONTENTS
Contents Pages
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
List of tables
CHAPTER ONE
1.0 Introduction 11.1 Background of the Study 1
1.2 Statement of the Problem 4
1.3 Purpose of the Study 5
1.4 Significance of the Study 5
1.5 Scope of the Study 6
1.6 Research Questions 6
1.7 Definition of Terms 7
CHAPTER TWO
2.0 Literature Review 92.1 The concept of Training and Development of a Secretary 10
2.2 Training and Organizational Objectives 14
2.3 Approaches to training programme 15
2.4 Problems inherent in training and development of a secretary 17
2.5 Effects of untrained secretaries in tertiary institutions 24
2.6 Nigeria depressed economy 27
2.7 Effort to eliminate the problems 29
2.8 Summary of literature review 30
CHAPTER THREE
Research Methodology 333.1 Research Design
3.2 Area of Study
3.3 Population of the study
3.4 Instrument for Data Collection
3.5 Validation of the Research Instrument
3.6 Reliability of the Instrument
3.7 Administration of Instrument
3.8 Methods of Data Analysis
CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA4.1 Administration of Questionnaire
4.2 Analysis of Data According to Research Question
4.3 Summary of the Findings / Results
CHAPTER FIVE
DISCUSSION OF FINDINGS / RESULTS5.1 Conclusion
5.2 Recommendations
5.3 Areas for further Research
5.4 Limitation of the study
5.5 References LIST OF TABLESTable (i) Population distribution table
Table (ii) Sample selection table
Table (iii) Question three
Table (iv) Question four
Table (v) Question five
Table (vi) Question six
Table (vii) Question seven
Table (viii) Question eight
Table (ix) Question nine
Table (x) Question ten
Table (xi) Question eleven
Table (xii) Question twelve
Table (xiii) Question thirteen
Table (xiv) Question fourteen
Table (xv) Question fifteen
Table (xvi) Question sixteen
Table (xvii) Question seventeen
Table (xviii) Question eighteen
Table (xix) Question nineteen
Table (xx) Question twenty
Table (xxi) Question twenty – one
Table (xxii) Question twenty – two
Table (xxiii) Question twenty – three
Table (xxiv) Question twenty – four
Table (xxv) Question twenty - five