A STUDY OF EFFECTS OF POOR OFFICE ENVIRONMENT ON THE SECRETARY’S JOB PERFORMANCE

(A CASE STUDY OF IMT ENUGU)

By

OKWARA PETRONILA E

Presented To

Department of Secretarial Studies

ABSTRACT

    This research work âThe effects of poor office environment on the secretaryâs job performanceâ was carried out with the overall aim of finding out the effects of poor office environment on the secretarys job performance.
    Institute of management an dtechnology was used as a case study.  The data for this study was collected through the use of questionnaire and observation methods.  The administered questionnaire were analysed in tabular forms use simple percentages.  The out come of the study proved that the depressing and stimulating nature of most office were a ferreaching negative effects on the overall job performance of secretaries, equally small floor space and congested nature of some office does not give the secretary adequate comfort and balance to discharge their duties effectively and efficiently.
    Other problems included poor reminerations, lack of necessary equipment and mose proof devices in most of the office.  Based on these findings the research recommended that:
1.    Office should be stimulating and comfortably furnished so as to encourage productivity and boast the moral of the secretary.
2.    there should be crongh floor space and if possible separate rooms to avoid over crowding and chestier of materials which make on office to look shabby and depressed.
3.    the management of the institute should establish a pension scheme and adequate remuneration its workers and in particular the secretary in order to boast their moral and encourage the to stay in their section.
4.    equally necessary office equipment and stationary should be provided to the secretary.

TABLE OF CONTENTS

APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENT

CHAPTER ONE
INTRODUCTION

BACKGROUND OF THE STUDY
1.2    STATEMENT OF THE PROBLEM
1.3    OBJECTIVES OF THE STUDY
1.4    SIGNIFICANCE OF THE STUDY
1.5    RESEARCH QUESTIONS
1.6    scope/ delimitation
1.7    DEFINITION OF TERMS

CHAPTER TWO
REVIEW OF RELATED LITERATURES
2.1    THE CONCEPT AND DEFINITION OF OFFICE AND OFFICE ENVIRONMENT
2.2    THE SECRETARY AND HER OFFICE DUTIES
2.3    HUMAN RELATIONS IN THE OFFICE
2.4    THE SECRETARY AND OTHER MEMBERS OF STAFF RELATIONSHIP
2.5    THE PHYSICAL OFFICE ENVIRONMENT
2.6    VENTILATION
2.7    LIFHTING
2.8    HEATING
2.9    INTERIOR OECORATION AND FURNISHING
2.10    MUSIC CONDITIONING
2.11    SAFETY MEASURES
2.12    EFFECTS OF SECRETARYâS PERFORMANCE DUE TO POOR OFFICE ENVIRONMENT

CHAPTER THREE
RESEARCH METHODOLOGY AND DESIGN
3.1    RESEARCH DESIGN
3.2    AREA OF STUDY
3.3    POPULATION OF THE STUDY
3.4    SAMPLE AND SAMPLING PROCESURES
3.5    INSTRUMENTS FOR DATA COLLECTION
3.6    VALIDITY OF THE INSTRUMENT
3.7    RELIABILITY OF THE RESEARCH INSTRUMENT
3.8    METHOD OF ADMINISTRATION OF THE RESEARCH INSTRUMENT.
3.9    METHOD OF DATA ANALYSIS

CHAPTER FOUR
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

CHAPTER FIVE
FINDING, RECOMMENDATION AND CONCLUSION
5.1    FINDINGS
5.2    RECOMMENDATION
5.3    CONCLUSION
5.4    AREA FOR FURTHER STUDIES
REFERENCES
APPENDIX
RESEARCH QUESTIONNAIRE

  • FOR ENQUIRY
  • support@e-projecttopics.com
  • 09019904113

Learn and Obtain Diploma in Web development, Software development, Business, Technology and Creative Skills taught by industry experts. Explore a wide range of skills with our professional tutorials.

About E-Project Material Centre


E-Project Material Centre is a web service aimed at successfully assisting final year students with quality, well researched, reliable and ready made project work. Our materials are recent, complete (chapter 1 to Minimum of Chapter 5, with references) and well written.INSTANT ACCESS! INSTANT DOWNLOAD. Simply select your department, choose from our list of topics available and explore your data

Why Students Love to Use E-Project Material ?


Guaranteed Delivery Getting your project delivered on time is essential. You cannot afford to turn in your project past the deadline. That is why you must get your project online from a company that guarantees to meet your deadline. e-Project Topics Material Centre is happy to offer instant delivery of projects listed on our website. We can handle just about any deadline you send our way. Satisfaction Guaranteed We always do whatever is necessary to ensure every customer's satisfaction

Disclaimer


E-Project Topics Material Centre will only provide projects as a reference for your research. The projects ordered and produced should be used as a guide or framework for your own project. The contents of the projects should be able to help you in generating new ideas and thoughts for your own project. It is the aim of e-Project Topics Centre to only provide guidance by which the projects should be pursued. We are neither encouraging any form of plagiarism nor are we advocating the use of the projects produced herein for cheating.

Terms and Condition


Using our service is LEGAL and IS NOT prohibited by any university/college policies You are allowed to use the original model papers you will receive in the following ways:
  • As a source for additional understanding of the subject
  • As a source for ideas for you own research (if properly referenced)
  • For PROPER paraphrasing ( see your university definition of plagiarism and acceptable paraphrase) Direct citing ( if referenced properly)
Thank you so much for your respect to the authors copyright