THE EFFECT OF JOB DESIGN ON SECRETARIAL PERFORMANCE

By

OKEKE STELLA NGOZI

Presented To

Department of Secretarial Studies

ABSTRACT

    Job design as suggested by Taylor is one of the most important components of scientific management. In its basic format, it assures that jobs should be simplified standardized and specialized for each components of the required work. In general organizations operations aisled this basic job design format by breaking each job down into very small but workable units standardizing the necessary procedures for performing the units, and teaching and motivating workers to perform their job under conditions of high efficiency.
    Therefore, the importance of designing jobs and systems of work in a manner that will satisfy both psychological and sociological needs of a secretary should be stressed. That is the effectiveness of a secretary’s job design, effort should consider both the work accomplishment efforts and the secretarial responses of the job.
    Empowers job design has the following effect misunderstanding between secretaries and their bosses, lowering status of the secretary etc.

TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content

CHAPTER ONE
1.0    INTRODUCTION
1.1    Background of the study
1.2    Statement of problems
1.3    Purpose of the study
1.4    Scope of the study
1.5    Significance of the study
1.6    Research question.

CHAPTER TWO
2.0    REVIEW OF LITERATURE
2.1    Historical background
2.2    Factors affecting individual job design
2.3    Job enlargement
2.4    Job rotation
2.5    Job enrichment
2.6    Summary of literature review.

CHAPTER THREE
3.0    DESIGN/METHODOLOGY FOR THE STUDY
3.1    Research design
3.2    Area of study
3.3    Population of study
3.4    Instrument for data collection
3.5    Validation of research instrument
3.6    Reliability of the instrument
3.7    Method of data collection
3.8    Administration of research instrument
3.9    Method of data analysis.

CHAPTER FOUR
4.0    PRESENTATION OF RESULTS
4.1    Summary of result/findings

CHPATER FIVE
5.0    DISCUSSION IMPLICATION AND RECOMMENDATION
5.1    Discussion of results
5.2    Conclusions
5.3    Implication of results
5.4    Recommendation
5.5    Suggestion for further research
5.6    Limitation of the study.
References
Appendices.


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