CONTRIBUTION OF MODERN COMMUNICATION EQUIPMENT TO JOB EFFICIENCY OF THE SECRETARY

(A CASE STUDY OF FIRST BANK OF NIGERIA PLC)

By

OBINERO CHIKA LILIAN

Presented To

Department of Secretarial Studies

The purpose of this research is to study the contribution of modern communication equipment to job efficiency of the secretary. The purpose also is to achieve the following objectives.
(a)    To find out the extent lack of knowledge of modern equipment has gone
(b)    To determine the extent the high cost of modern communication equipment has gone
(c)    To ascertain the extent the lack of maintenance culture has gone over modern communication equipmenrt.
 It is therefore very important to cell on modern secretaries  to be familiar with the use of modern communication equipment like word processing  forstoring information from one end to the other, inter- communication equipment for transmission of informat to another person within the same office. Identification of information circulation in line with the view expressed by secretaries and management Journal (1990) which  states that modern communication equipment creates opportunities for social literation communication and solidarity among members of an organization
        It is the hope of the researcher that if modern secretaries will be familiar with these modern communication equipment in line with the view of these modern scholars, the modern secretaries will be better.

COVER PAGE
TITLE PAGE    -    -    -    -    -    -    -    I
APPROVAL PAGE    -    -    -    -    -    -    II
DEDICATION    -    -    -    -    -    -    -    III
ACKNOWLEDGEMENT    -    -    -    -    -    IV-V
TABLE OF CONTENT        -    -    -    -    -    VI

CHAPTER ONE
INTRODUCTION
1.1    Background of the study
1.2    Statement of problem
1.3    Purpose of the study
1.4    Scope of the study
1.5    Research questions
1.6    Significance of the study

CHAPTER TWO
2.1    REVIEW OF LITERATURE
2.2    The routine role of the secretary using communication equipment
2.3    The concept of job efficiency of the secretary
2.4    The role of modern communication
2.5    The problems facing modern communication equipments
2.6    Summary of the related reviewed literature

CHAPTER THREE
METHODOLOGY
3.1    Research design
3.2    Area of study
3.3    Population of the study
3.4    Sample and sampling procedure
3.5    Instrument for data collection
3.6    Validation of research instrument
3.7    Reliability of the instrument
3.8    Method of data collection
3.9    Method of data Analysis

CHAPTER FOUR
4.1    DATA PRESENTATION AND ANALYSIS
4.2    Research question one
4.3    Research question two   
4.4    Research question three
4.5    Research question four
4.6    Summary of results

CHAPTER FIVE
DISCUSSION OF RESULTS
5.1    Discussion of results
5.2    Conclusion  
5.3    Implication of the research result
5.4    Recommendations
5.5    Suggestion for further research
5.6    Limitations of the study
References
Questionnaires