A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SECRETARIES IN SELECTED GOVERNMENT METROPOLIS

(A STUDY OF THREE SELECTED GOVERNMENT PARASTATALS)

By

EJIMENE CORDELIA. O.

Presented To

Department of Secretarial Studies

This study identified  relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis.
The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities.  
Questionnaires were used in collecting data which  were analyzed using percentage formular.
The some findings showed that professional secretaries engage themselves in Regular reading of professional journals, organized Seminar  / workshop and / org training do in prove themselves.
Majority of the secretaries are not satisfied with the type of professional performance activities they engage in because of lack of encouragement by the management
Finally, professional secretaries should be encouraged by all means to the management of their various organization to put in their best and take the organization as their own.  

Title Page                                        
Approval page                                    
Dedication                                        
Abstract                                        
Acknowledgement                                    
Table of content     
                                
CHAPTER ONE
1.    Introduction  
1.1    Background of study
1.2    Statement of problem
1.3    Purpose of study ‘
1.4    Significance of the study
1.5    Research question
1.6    Definition of terms
1.7    Profession
1.8    Professionalism
1.9    Effectiveness
1.10    Selected government

CHAPTER TWO
2.    Review of Literature
2.1    What is a professional
2.2    Appraisal of the definition
2.3    Definition of a secretary
2.4    The role of secretaries in government parastatal in Enugu metropolis
2.5    The relationship between the secretary and Executive
2.6    Duties and Business attributes of a secretary.
2.7    Qualifications
2.8    Formal Education and Training
2.9    Experience
2.10    List of professional Development Activities.
2.11    Summary

CHAPTER THREE
3.    Methodology
3.1    design of study
3.2    Area of study
3.3    Population of the study
3.4    Sample and sampling
3.5    Instrument used  for data collection.
3.6    Administration of questionnaire
3.7    Validation of the instrument
3.8    Method of data collection
3.9    Method of data Analysis

CHAPTER FOUR
4    Data presentation and results
4.1    Discussion of findings

CHAPTER FIVE
5    SUMMARY implication and recommendations
5.1    Summary of findings
5.2    Conclusion
5.3    Recommendation
5.4    Suggestion for further studies
5.5    Limitation of the study  
5.6    References
5.7    Appendix