THE RELEVANCE OF COMPUTER IN MANAGEMENT INFORMATION SYSTEM

(A CASE STUDY OF NITEL PLC ENUGU)

By

OCHIOGU CHIDIMMA. I.

Presented To

Department of Secretarial Studies

Is the computer really a new frontier opportunity and means to solve our problem is it of any help to management information system.  
It is the aim of research work to concentrate on computerization of management information system application of computer to customer billing system in NITAL Plc and application of computers to any transaction. The research who has chapter.
Chapter one contains a general discussion of computer, its invention. It went further to state problem to be studies, meaning of management information system why this study was carried out, the scope and limitation of the study.
Related literature of many authors on management information system were reviews.
The data was collected through questionnaire observation and direct interview in chapter three all these were summarized and interpreted. Finally discussion of results and finding, can be seen or chapters four and five.
If NITEL Plc Enugu would put the recommendations made in the study in use they will not only stratify customers with services offered, but a continuous increase in profit made thereby making NITEL problem a thing of the part.

Title page                                     i
Approval page                                 ii
Dedication                                    iii
Acknowledgement                                iv
Abstract                                     vi
Table of contents                                viii

CHAPTER ONE
1.0    introduction                                 1
1.1    background of the study                         1
1.2    statement of problem                        7
1.3    objective of study                              9
1.4    scope of the study                             10
1.5    significance of the study                        10
1.6     Research  Questions                        11     
                     
CHAPTER TWO
2.0    Literature review                             12
2.1    History of management information  system             12
2.2    Computerization of management information system     15
2.3    History of NITEL with emphasis on                 28
2.4    Summary of literature review                    30

CHAPTER THREE
3.0    Researcher methodology                         32
3.1    Design of he study                         32    
3.2    Area of study                             32
3.3    Population of the study                         33
3.4    Sample and sampling procedure                 33
3.5    Instrument for data collection                    33
3.6    Validation of instrument                        34
3.7    Reliability of the instrument                     34
3.8    Method of data collection                     35
3.9    Method of data analysis                         35

CHAPTER FOUR
4.0    Data Presentation and Analysis of Data Discussion of Findings                     37
 
CHAPTER FIVE
5.0    discussion implication conclusion, recommendation     47
5.1    Discussion of findings                         47
5.2    Discussion of results                         50
5.3    Conclusions                             51
5.4    Implication of the results                         51
5.5    Recommendation                             52
5.6    Suggestion for further research                     53
5.7    Limitation of the study                         53
Reference                                56    
Appendix                                 59