AN INVESTIGATION INTO THE CONSEQUENCES OF OFFICE TECHNOLOGIES IN SECRETARIAL EDUCATION CURRICULUM IN NIGERIAN POLYTECHNICS

(A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU)

By

ANIZOR NWEIKE B.

Presented To

Department of Secretarial Studies

    This study was carried out to discover the possible consequences posed by the office technologies in secretarial education curriculum in Nigeria Polytechnics.  This study was conducted using the Institute of Management and Technology (I.M.T) Enugu as a case study.
    The instrument used for data collection was the questionnaire and literature review, while a total of four research question were also posed.
    The information collected from the respondents were analyzed using simple percentage method and they were used in answering the research question.
    The data collected and analyzed showed that enormous consequences were imposed on secretarial education curriculum by constant change in office technologies.
    The consequences entails the re-training and attending of seminars, conferences and workshop by the teachers/lecturers on the uses and operations of the new office equipment/machines, this is with a view to imparting such knowledge on the student secretaries together with the introduction of some new relevant courses to enable them face squarely the consequences of incessant office technological changes now rampant in the business environment.
    The finding upheld the need for easy introduction of accepted new courses. It was revealed that the staff of the department should be coped by the Polytechnics regulation body, the National Board for Technical Education (NBTE) in the curriculum planning.
    Based on these, recommendations were drawn which the researcher feels if followed and adhered strictly to, will always give a good answer to any future consequences imposed on secretarial education curriculum by change in office technologies.
    Since no research work is ever completely concluded because of some certain constraints, some suggested areas for further research were also given.

Title page                                    i
Approval page                                ii
Dedication                                    iii
Acknowledgment                                iv
Abstract                                    vi
Table of contents                                viii

Chapter one
1.0    Introduction                                 1
1.1.    Background of the Study                        1
1.2.    Statement of the Problems                    3
1.3.    Purpose Of The Study                        5
1.4.    Significance Of The Study                    6
1.5.    Research Questions                        7
1.6.    Scope/Delimitation Of The Study                8
1.7.    Definition Of Terms                        9

Chapter two        
2.0    Review of Related Literature                    11
2.1    Introduction                                11
2.2    Technology and office technological Changes        12
2.3    Technological changes and Its Consequences on Secretarial Education Programme   18
2.4    Effects of Office Technology on Job Performance of Secretaries                    21
2.5    The development and Definition of Office Technologies    23
2.6    An ideal curriculum for Business Studies and Technological Development                24
2.7    Summary of Literature Review                    29

Chapter Three
3.0    Research Design and Methodology                31
3.1    Research Design                            31
3.2    Research Methodology                        32
3.3    Population f the Study                        32    
3.4    Sample                                33
3.5    Sampling Method                            34
3.6    Instrument Used for Data Collection                34
3.7    Method of Data Collection                    34
3.8    Method of Data Analysis                        35

Chapter Four
4.0    Data Presentation and Analysis                    37
4.1    Introduction                                37

Chapter Five
5.0    Summary of Findings, Recommendations, Conclusion and Suggested Areas for Further Research                49
5.1    Summary of Findings                        49
5.2    Recommendations                            51
5.3    Conclusions                                53
5.4    Implication of the Study                        54
5.5    Suggestions for Further Research                54
References                                     56
Appendix: Sample of Research Questionnaire            59