A SURVEY OF OCCUPATIONAL CHALLENGES FACING SECRETARIES IN THE ENUGU STATE CIVIL SERVICE
(CASE STAUDIES OF MINISTRY OF EDUCATION AND WORKS)
By
ONYIA EVELYN .U.
Presented To
Department of Secretarial Studies
ABSTRACT
The aim of this project is to analysis the occupational challenges facing secretaries in the Enugu State Civil Service.
In order to make the writing a dream come through certain books and presented papers were Consulted and interviews were made also, after these consolations and interviews it become clear that secretaries are suffering from many thing like office equipment problem s of attending to visitors and profession not being respected by staff. Also ignorance of and where one’[s job ferments and where others job start and a result of some workers elelights in usurping others job.
Furthermore, Government should also provide a policy on the training of secretaries as a wary to encourage secretaries who embark on self development.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE: Introduction
Background of study
Statement of the problems
Purpose of the study
Significance of the study
Delimitation
Research questions
CHAPTER TWO: Literature Review
Personal Qualities of a secretary
Business attributes of secretary
Duties of a secretary
Job commitment
Different kinds secretary
CHAPTER THREE: Methodology
Areas of the study
Population of the study
Sample and sampling techniques
Instrument for data collection
Method of data distribution
Method of data Analysis
CHAPTER FOUR: Presentation and Analysis of Data
Research Question i
Research Question ii
Research Question iii
Research Question iv
CHAPTER FIVE: Discussion of finding Conclusion and Recommendation findings Summary of findings
Conclusions
Recommendation
Appendix
Bibliography
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