A COMPARATIVE STUDY OF SECRETARIAL PROFESSION IN NIGERIA YESTERDAY AND TODAY

(A CASE STUDY OF IBETO GROUP OF COMPANIES NNEWI)

By

IKEDIFE NKIRU C.

Presented To

Department of Secretarial Studies

ABSTRACT

    This study aimed at comparing secretarial profession of yesterday and today.  The problem observed in the study was that there is need to examine the productivity an deficiency of secretaries of yesterday years ad today.  The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. This, this study was carried out among secretaries and business executives who have secretaries working with them in IBETO GROUP OF COMPANIES, NNEWI.
    In order to provide theoretical framework and background for the study, the researcher reviewed various literatures such as textbooks, journals, magazines and unpublished materials, which directly relate t the topic of study.  Being guided by the review, a structured questionnaire was designed to collect data.
    Having collected the data, the researcher adopted the use of simple percentage, which is Likert’s 5 point summated rating scale to analyze the data.
    Major findings of the study revealed that:

TABLE OF CONTENTS


Title page                                    i
Approval page                                ii
Dedication                                    iii
Acknowledgement                                iv
Abstract                                    v
Table of Contents                                vi

Chapter One
1.0    Introduction                                1

1.1    Background of the Study                        1
1.2    Statement of The problem                    7
1.3    Significance of the Study                        7
1.4    Purpose of the Study                        8
1.5    Limitations of the Study                        8
1.6    Research Question                            9
1.7    Definition of Terms                        10

Chapter Two    
2.0    Review of Related Literature                    13

2.1    Introduction                                13
2.2    Traditional Secretary/Secretaries of Yesterday: The past    16
2.3    Traditional Secretary/secretaries of today: The present    18
2.4    Prospects of Secretarial Profession of Today in Ibeto    23
2.5    Group of Companies                        24
2.6    Employment promotion opportunities  and increased Salary of secretaries of Today  26 
 
Chapter three
3.0    Research design and methodology                28

3.1    Introduction                                28
3.2    Research design                            28
3.3    Instrumentation                            29
3.4    Population                                29
3.5    Sample and Sampling Techniques                30
3.6    Data collection procedure                    31
3.7    Method of Data Analysis                        32

Chapter Four
4.0    Data presentation and Analysis                    33
4.1    Introduction                                33
4.2    Analysis of Respondents’ Biographic Data            34
4.3    Analysis of Research Statement Data                38
4.4    Analysis of Research Question                    53

Chapter Five
Summary of Findings, Recommendation and Conclusion        56
5.1    Introduction                                56
5.2    Summary of the Study                        56
5.3    Recommendations                            59
5.4    Conclusions                                60
References                                    62
Appendix: Sample of Research Questionnaire            64

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