ORGANISATIONAL CONFLICT AND MANAGEMENT IN NIGERIA HIGHER INSTITUTION

(A CASE STUDY OF ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY (ESUT))

By

NWOSU L. OGOCHUKWU

Presented To

Department of Business Administration and Management

This research work examined the issue management of organizational conflict in Nigeria higher institutions with special reference to Enugu state university of science and technology (ESUT) Enugu. The responsibility to maintain cordial relations in an organization rest on the part to be played by the management, the staff and all the entire member of the organization, some works in the organization have be known to have strained the relationship with those at the heim of affairs in organization by forming charges against the management on their part to exploit the workers, payless attention to them genue request or demands for theirs or other. The inability of the management and the workers to inclement atmosphere pervading the entire organization. Such type of situation usually brings about the purpose for which an organisation was established.
To carry out this study, both primary and secondary data were extensively made use of.
Questionnaire was the major source of data used for the analysis of primary data collected tables, simple percentages and absolute numbers were the tools to analyses the data collected for study.
Several findings were made in the course of   this study, prominent among which is that the major souses of organizational disharmony in higher institutions include the insensitivity of the management to works demand, nonpayment and irregular payment and non- implementation of welfare policies or programmes of the workers. Several recommendations were also made by the researchers among which is that such the government and the government and the management of the institution should avoid bring insensitive to the genuine demand of the workers, as this will not only help demands of the working as this will not only help to motivate the worker but will at the same reduce the possibility of being a potential source of organisational conflict.
Finally, for a successful research work to be carried out, this study was divided into five chapters. Each of the five chapters was exhaustively treated in the main text.

CHAPTER ONE
1.    Introduction                                    1
1.1    General Back ground to the subject matter                1
1.2    Problems Associated with the subject matter                6
1.3    Problems that the study will be concerned with            8
1.4    The importance of study the area                    10
1.5    Definition of important terms                        12

CHAPTER TWO    
2.0    Literature Review                                14
2.1    The origin of the subject area                        14
2.2    Schools of thought with the subject area                18
2.3    The school of though relevant to the problem of the study        30
2.4    Different methods of studying the problems                38
2.5    Summary                                    41
Reference                                    45

CHAPTER THREE
3.0    Conclusion                                    46
3.1    Data presentation (Highlights of the study)                46
3.2    Analysis of the Data                            
3.3    Recommendation                                
3.4    Conclusions                                    
3.5    References.