PROBLEMS OF REVENUE GENERATION IN GOVERNMENT OWNED COMPANIES

(A CASE STUDY OF NEPA ENUGU DISTRICT)

By

EZEH JOY GINIKA

Presented To

Department of Public Administration

ABSTRACT

This research project was embarked upon to study the problems of Revenue Generation in Government owned Companies case study of National Electric Power Authority (NEPA) Enugu district.  The meaning of revenue was briefly reviewed. The sources of revenue generation and problem of revenue generation in some of the government owned companies via, NITEL, NIPOST. Nigeria stock exchange and other were highlighted.
The research was able to study sources of government revenue like taxes, Tollgates etc.
The district groups of people were chosen, customers and staff of NEPA. A sample size of 398 customers and 216 staff were used for the study. Two separated questionnaires were designed for the two separate samples   and distributed among them.  Interviews were conducted at he offices where the customers queued up to pay their NEPA bills as a first hand source of information.
Four research questions were formulated which comprises the inefficiency in Meter reading, the extent of delay in dispatch of bills. Also tested was the extent of vandalization of NEPA facilities as it affects the NEPA organization and the customers in general.  Many information got from the customers  of NEPA Enugu District is that they do receive crazy bills and the bills are not received at the appropriate time.  Also that at times they do stay in blackout for up to one week without light.
Information gotten from the staff of NEPA Enugu District is that their greatest enemies are vandals because as a result of that, NEPA spent a huge amount of revenue in restoring these vandalized facilities.
Based on these the research made some recommendations on how NEPA can curb these inefficiencies in them and how they can protect their facilities against vandalization.



TABLE OF CONTENT
Cover page â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ i
Title page â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ ii
Approval page â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ iii
Dedication â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ iv
Acknowledgment â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ v
Table of contents â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦ vi
List of Table â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦       vii
Abstract â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦      viii

CHAPTER ONE
Introduction
11 Background of the Study 1
12 Statement of the Problem     13
13 The Purpose of the Study       14
14 The Delimitation of Study       15
15 Research of Questions       15
16 Null Hypothesis   16
17 Significance of the Study      18

CHAPTER TWO
21 Introduction     21
22 Revenue Generation on other Government parastatal and Institutions     34
23 Revenue Generation in the Federal State and local Government Areas     40
24 Revenue Generation Problems in NEPA General      40 
25 Summary of Review Literature   48

CHAPTER THREE
30 Research Methodology    49
31 Research design      49
32 Area of Study     49
33 Population of the Study 50
34 Sample and sample Procedure      52
35 Reliability of the instrument      55
36 Method of data collection      56 
37 Method of data analysis    57

CHAPTER FOUR
40 Data Presentation and Analysis of Results      59
41 Audit of research Question 
42 Test of Hypotheses

CHAPTER FIVE
50 Discussion, Conclusion, Implications, suggestion and Limitation of the Study   68
51 Discussion of Results   68
52 Conclusion
53 Implications of the results
54 Recommendations        77
55 Suggestions of Further Research     79
56 Limitation of the Study       79
References     81
Appendices     85 

LIST OF TABLES
Table 41  Test for inefficiency in Meter Reading
Table 42  Test for Null Hypothesis  one
Table 43  Re-Test for inefficiency in Meter Reading
Table 44  Test for delay in Billing
Table 45  Test for Null Hypothesis Two
Table 46  Re-Test for Delay in Dispatch of bills
Table 48  Test for Null Hypothesis three
Table 49  Pre-test for vandalization of NEPA facilities
Table 410  Test for vandalization of NEPA Facilities
Table 411  Test for Null Hypothesis four
Table 412  Re-test for vandalization

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