PROBLEMS OF REVENUE GENERATION IN GOVERNMENT OWNED COMPANIES
(A CASE STUDY OF NEPA ENUGU DISTRICT)
By
EZEH JOY GINIKA
Presented To
Department of Public Administration
ABSTRACT
This research project was embarked upon to study the problems of Revenue Generation in Government owned Companies case study of National Electric Power Authority (NEPA) Enugu district. The meaning of revenue was briefly reviewed. The sources of revenue generation and problem of revenue generation in some of the government owned companies via, NITEL, NIPOST. Nigeria stock exchange and other were highlighted.
The research was able to study sources of government revenue like taxes, Tollgates etc.
The district groups of people were chosen, customers and staff of NEPA. A sample size of 398 customers and 216 staff were used for the study. Two separated questionnaires were designed for the two separate samples and distributed among them. Interviews were conducted at he offices where the customers queued up to pay their NEPA bills as a first hand source of information.
Four research questions were formulated which comprises the inefficiency in Meter reading, the extent of delay in dispatch of bills. Also tested was the extent of vandalization of NEPA facilities as it affects the NEPA organization and the customers in general. Many information got from the customers of NEPA Enugu District is that they do receive crazy bills and the bills are not received at the appropriate time. Also that at times they do stay in blackout for up to one week without light.
Information gotten from the staff of NEPA Enugu District is that their greatest enemies are vandals because as a result of that, NEPA spent a huge amount of revenue in restoring these vandalized facilities.
Based on these the research made some recommendations on how NEPA can curb these inefficiencies in them and how they can protect their facilities against vandalization.
TABLE OF CONTENT
Cover page ………………………………………… i
Title page ……………………………………………… ii
Approval page ………………………………………… iii
Dedication ………………………………………… iv
Acknowledgment ……………………………………… v
Table of contents ………………………………………… vi
List of Table ………………………………………… vii
Abstract ………………………………………………… viii
CHAPTER ONE
Introduction
11 Background of the Study 1
12 Statement of the Problem 13
13 The Purpose of the Study 14
14 The Delimitation of Study 15
15 Research of Questions 15
16 Null Hypothesis 16
17 Significance of the Study
18
CHAPTER TWO
21 Introduction 21
22 Revenue Generation on other Government parastatal and Institutions 34
23 Revenue Generation in the Federal State and local Government Areas 40
24 Revenue Generation Problems in NEPA General 40
25 Summary of Review Literature 48
CHAPTER THREE
30 Research Methodology 49
31 Research design 49
32 Area of Study 49
33 Population of the Study 50
34 Sample and sample Procedure 52
35 Reliability of the instrument 55
36 Method of data collection 56
37 Method of data analysis 57
CHAPTER FOUR
40 Data Presentation and Analysis of Results 59
41 Audit of research Question
42 Test of Hypotheses
CHAPTER FIVE
50 Discussion, Conclusion, Implications, suggestion and Limitation of the Study 68
51 Discussion of Results 68
52 Conclusion
53 Implications of the results
54 Recommendations 77
55 Suggestions of Further Research 79
56 Limitation of the Study 79
References 81
Appendices 85
LIST OF TABLES
Table 41 Test for inefficiency in Meter Reading
Table 42 Test for Null Hypothesis one
Table 43 Re-Test for inefficiency in Meter Reading
Table 44 Test for delay in Billing
Table 45 Test for Null Hypothesis Two
Table 46 Re-Test for Delay in Dispatch of bills
Table 48 Test for Null Hypothesis three
Table 49 Pre-test for vandalization of NEPA facilities
Table 410 Test for vandalization of NEPA Facilities
Table 411 Test for Null Hypothesis four
Table 412 Re-test for vandalization
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