The major purpose of this study is to ascertain the effect of privatization and commercialization on nigeria economy using power holding company of nigeria ekwulobia as a case study. The reason behind using the power holding company of nigeria is because it is one of the public enterprises that its product has the widest consumption. The population of the study consisted of 254 workers in phcn ekwulobia anambra state. The sample size was determined using yaro yamene formular. The sample of 155 out of 254 was drawn using simple random sampling. Five research questions were formulated which guide the study. A structured questionnaire was developed and validated for use. Table and percentage were used to answer the research questions. The major findings of the study were: (1) there is general discontent by the public about phcn’s service (2) there was serious fluctuating power supply from late 1992 to date (3) political instability has contributed to the problems of phcn (4) phcn has not registered as a public limited company. It was concluded that: based on the findings of the study, the following conclusions were made. (i) the general public were dissatisfied with the poor services of the power holding company. (ii) the serious fluctuation in the supply of power by the power holding company was caused by breakdown of the power holding company’s power station at egbin. (iii) political instability in our country has made it difficult for the successful privatization of power holding company’s. Based on the findings of this study and the conclusions drawn from it, the following recommendations were made. (i) company holding company of nigeria should establish a good public relation by improving on their quality of service. (ii) there should be total rehabilitation and frequent maintenance of the power stations and other electric generating equipment so as to solve problem of fluctuation. (iii) the frequent change in the government should be curtailed or minimized so as to enable efficiency and effectiveness in the performances of power holding company of nigeria.   (iv) efforts should be made by the government and stakeholders for the successful commercialization of power holding company of nigeria.

TABLE OF CONTENTS
TITLE PAGE                                i
APPROVAL PAGE                            ii
DEDICATION                                iii
ACKNOWLEDGMENT                        iv
ABSTRACT                                vii
TABLE OF CONTENTS                        xi

CHAPTER ONE
1.1    BACKGROUND OF THE STUDY            1
1.2    STATEMENT OF PROBLEMS                5
1.3    PURPOSE OF STUDY                    7
1.4    SIGNIFICANCE OF STUDY                8
1.5    HYPOTHESIS                            10
1.6    SCOPE AND LIMITATIONS OF STUDY        10
1.7    BRIEF HISTORY OF PHCN                11
1.8    DEFINITION OF TERM                    13

CHAPTER TWO
2.0    LITERATURE REVIEW                    16
2.1    THE EFFECT OF PRIVATIZATION AND COMMERCIALIZATION                     17
2.2    PRIVATIZATION AND  COMMERCIALIZATION
IN OTHER COUNTRIES                    22
2.3    PRIVATIZATION AND COMMERCIALIZATION
IN NIGERIA                            24
2.4    OBJECTIVES OF THE PRIVATIZATION AND COMMERCIALIZATION PROGRAMME.         30
2.5    EFFECT OF SAP ON ELECTRICITY SUPPLY PROBLEMS                            32
2.6    ELECTRICITY GENERATION AND TRANSMISSION CAPACITIES                            33
2.7    DISTRIBUTION SALES AND REVENUE COLLECTION IN A COMMERCIALIZED PHCN    41
2.8    PHCN RELATIONSHIP WITH ITS CUSTOMERS    47

CHAPTER THREE
3.1    RESEARCH METHODOLOGY                50
3.2    RESEARCH DESIGN                    50
3.3    METHODS OF STUDY                    51
3.4    SOURCES OF DATA                    51
3.5    INSTRUMENT FOR DATA COLLECTION    52
3.6    VALIDATION OF THE INSTRUMENT         53
3.7    DISTRIBUTION AND RETRIEVAL             53
3.8    METHOD OF DATA ANALYSIS             54

CHAPTER FOUR
DATA ANALYSIS AND DISCUSSION            56

CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS AND SUGGESTIONS FOR FURTHER STUDY                            62
5.1 SUMMARY OF THE FINDINGS             62
5.2    CONCLUSION                            63
5.3    RECOMMENDATIONS                    63
5.4    LIMITATIONS OF THE STUDY            65
5.5    SUGGESTIONS FOR FURTHER RESEARCH      65
REFERENCES                            67
APPENDIX                             69
QUESTIONNAIRES                        70