ABSTRACT
This study was on evaluation of the performance of Public Transport Services in some selected states of Northern Nigeria with focus on Niger, Kaduna and Bauchi States Transport Agencies 1999 - 2009. The objectives of the study are to determine the extent to which level of funding affects financial performance , how inadequate training affects quality of personnel for performance, how provision of operational inputs affects operational reference and how standard of service provided by KSTA and NSTA affects the patronage for the services. Data for the study were generated from both primary and secondary sources using the instruments of observation, questionnaire, interview, documentary sources and the
internet. Both descriptive and inferential methods of data analysis were utilised in the study. The chi-square tool was used to test the formulated hypotheses of the study. The study revealed that in both KSTA and NSTA, the operating expenses were greater than generated revenue as such financial performance was poor.
There was inadequate training especially for the management level, most workshops and garages were not well equipped with modern technological devices and the standard of service is low in terms of comfortability, timeliness, accessibility and reliability. It was recommended that a special transport development bank be established to provide loan, greater emphasis be placed on managerial training, the workshops and garages be well equipped with modern technological devices and the standard of service for better utilization.
