FRAMEWORK FOR DETERMINING PERFORMANCE OF CONSTRUCTION PROJECTS

(A CASE STUDY OF NORTHERN NIGERIA)

By

Author

Presented To

Department of Environmental Design

ABSTRACT
Several researches have been carried out in order to develop frameworks for determining performance of construction projects which were mostly based on Traditional criteria (i.e. cost, time and quality) only. And researches have highly criticized the use of traditional criteria only while determining construction project performance due to its inadequacy. However, literature has never developed framework for determining performance of Construction Projects using the emerging/non-traditional criteria since they also influence performance. This study developed a framework using the emerging construction projects performance criteria in the Northern Nigeria which was achieved through the following objectives; the identification of emerging criteria for determining performance of construction projects, assessment of the level of importance of the emerging criteria and development of framework for determining performance of construction projects using the emerging criteria. A total of 285 questionnaires were distributed to some construction industry stakeholders (i.e. Consultants, Contractors, Clients and End-users) were asked to assess the level of importance of the emerging criteria. A total of 147 valid questionnaires were retrieved which represents 51.58% of valid response rate and subsequently analysed using descriptive analysis with the aid of Statistical Package for Social Sciences (SPSS) software. The most important criteria ranked by the respondents are; client satisfaction on outcome, effective risk management, client satisfaction on cost, client satisfaction on time etc. Most important criteria ranked by respondents are client oriented base. Using the emerging criteria for determining performance of construction projects as ranked by respondents in descending of priority will help the parties of the construction industry to understand how important those criteria are. Furthermore, it was also found that most important criteria as key areas of activity which favorable results are absolutely necessary for a goal to be achieved. Additionally, using the framework developed in this study for determining performance of construction projects will help in the monitoring of performance and redirect organisational action when necessary. Lastly, it can also help the contractors’ and other key stakeholders of the construction industry particularly the clients and consultants to monitor and evaluate projects more accurately towards achieving project objectives.