This study is on the effects of poor records management in an office organization. The purpose of the study is to find the effect of poor records management in an office organization. To find out the importance of records management in an office organization, to know the problems associated with poor records management. The population of the study consists from federal polytechnic, oko; the data collected for the study is by study means of literature review and questionnaire which the researcher administered personally. The research used percentages in analysis the data, this is to make for easier understanding of the findings. The conclusions based on the findings are records management is the key to success in any business organization, it helps a lot in filling and retrieving of documents.  

TABLE OF CONTENT
Title page                                    i
Approval page                                ii
Dedication                                iii
Acknowledgements                            iv
Abstract                                    vi
Table of content                            vii

CHAPTER ONE
1.0    INTRODUCTION                        1
1.1    Background of the study                2
1.2    Statement of the study                    7
1.3    Purpose of the study                    8
1.4    Significance of the study                8
1.5    Research Questions                    9
1.6    Scope of the study                        10
1.7    Definition of terms                        10

CHAPTER TWO
2.0    Literature Review                        13
2.1    Reliable records management             19    
2.2    Current issue in records management         21
2.3    Impact on records management             23
2.4    Elements of records management system    24
2.5    Identify records management roles        26
2.6    Types of records                         27
2.7    Computerized personnel records            30
2.8    Poorly maintained government computer system    36
2.9    Improving public service productivity through information                             40
2.10    Policy and Infrastructural                 41
2.10.1    Strategic approach to public management    43
2.10.2    Records Creation                     45
2.10.3    Records use and maintenance             48
 
CHAPTER THREE
3.0    Methodology                            51
3.1    Brief Outline of the Study                51
3.2    Design of the Study                    52
3.3    Area of the Study                        52
3.4    The Population of the Study                52
3.5    Sample of the Study                    53
3.6    Instrument for Data Collection            54
3.7    Validation of the Instrument                54
3.8    Distribution and Retrieval of the Instrument    55
3.9    Method of Data Analysis.                55

CHAPTER FOUR
4.0    DATA PRESENTATION AND ANALYSIS     56
4.1    Findings                                73

CHAPTER FIVE
5.0    Summary of Findings                    76
5.1    Recommendations                         77
5.2    Conclusion                            79
5.3    Limitations of the Study                    80
References                            82
Appendices                            84
Questionnaire                         65