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SECRETARIAL JOB-TASKS REQUIRED IN MODERN BUSINESS OFFICES AND IMPLICATION ON SECRETARIAL EDUCATION CURRICULUM IN TERTIARY INSTITUTIONS IN THE NORTH-CENTRAL NIGERIA


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ABSTRACT
The study was carried out to assess Secretarial Job-Tasks Required

in Modern Business Offices and Implications in Secretarial Education

Curriculum in the North-Central Nigeria. Descriptive design was

adopted for the study, and also four research questions and four null

hypotheses were posited. The population of the Executives and

Secretaries in both public and private organizations stood at 2,960

and 4,040, respectively. Proportionate sampling techniques were used

in selecting the samples of 148 Executives and 202 Secretaries.

Questionnaire was used to collect data. The Bio-data collected were

analyzed using simple statistical tools frequencies and percentages.

The null hypotheses 1 was tested using t-test and 2,3and 4 were

tested with chi-square statistics at 0.05 level of significance. Findings

among others were: The views of Secretaries and Executives did not

differ on the job-tasks required by the secretary, the performance of

Secretarial Education Graduates was significantly dependent on the

impact of Information Technology, the performance of job-tasks in

modern business offices was significantly dependent on the

competencies acquired by Secretarial Education Students.

Performance of Secretarial Education Students depended on the

correction of lapses in the curriculum. It concluded that for Secretarial

Education Graduates to cope with the trend of Information

Technology, the curriculum of Secretarial Education needed to be revisited

to embrace what is required in modern business offices. In

view of the findings and conclusion, the following recommendations

were made: there is need for the Federal and State Ministries of

Education to provide facilities/equipment for development of

.Information Technology in Institutions of learning so that Secretarial

Education Students can be trained and equipped to face the

challenges of modern business offices. This can be implemented

through the Alumni, and National bodies of Business Education and

also through volunteers. Teachers can also improvise the materials

needed. The new nomenclature of Secretarial Education as Office

Technology Management (OTM) with their course specification and

course titles should be inculcated into the university system in order to

have a uniform curriculum. This can be effective through the help of

various commissions like National University Commission (NUC) and

National Commission for Colleges of Education






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📄 Pages: 93       🧠 Words: 9374       📚 Chapters: 5 🗂️️ For: PROJECT

👁️‍🗨️️️ Views: 204      

⬇️ Download (Complete Report) Now!

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