MARKETING STRATEGIES IN THE SERVICE INDUSTRY

(A CASE STUDY OF NIGERIA AIRWAYS LIMITED (WT))

By

Author

Presented To

Department of Administration

ABSTRACT

Over the years, Nigeria has made giant strides in Aviation development. The rapid growth of the industry in the country in the last twelve years is unprecedented in black Africa. The Federal Government of Nigeria has expended enormous resources to make this possible. The elevation of the Aviation in Nigeria from Category III status to Category II by the International Civil Aviation Organization (ICAO) confirm the progress it made in establishing an expansive Aviation base. Nigeria today has twenty standard airports and over fifty airstrips. The airline industry has numerous operators engaged in scheduled, non-scheduled passenger and cargo services. Nigeria Airways being the national carrier has every opportunity to grow both in size and quality of services using the advantages of the much improved Aviation facilities in the country. At the peak of the oil boom era, the national carrier, in spite of its expanded capacity and monopolistic power, was unable to meet the air transport demand of domestic passengers including the internationals. The absence of total quality management influences the issuing of Air Transport licences to private operators in the early eighties to operate domestic scheduled and non-scheduled passenger services. The operations of these private airlines thus put an end to the monopoly of Nigeria Airways and engendered competition in the domestic airline market. !n view of the developments of aviation and the role marketing is playing the airline business undertakings and while the development of the airline business in Nigeria by Nigeria airways as a business enterprise is important from the point of view of economic development, it is beset with the problem of how to develop unique marketing strategies that will guarantee it a pace better in the aviation industry. The study is basically descriptive and historical. The main source of data and information is secondary data. Attempt is made to recommend possible marketing strategies if adopted will go along way to helping the airline achieve its set targets. Although environmental change creates problems, it should be noted that it also creates opportunities. This is the more reason why the management of the national airline should not seat on the fence but should at all time review the activities of its competitors with a view to developing marketing strategies that will enable the airline to prosper and subsequently contribute to public welfare.

PLEASE NOTE

This material is a comprehensive and well-written project, structured into Chapter (1 to 5) for clarity and depth.


To access the full material click the download button below


OR


Contact our support team via Call/WhatsApp: 09019904113 for further inquiries.

Thank you for choosing us!

About e-Project Material Centre


e-Project Material Centre is a web service aimed at successfully assisting final year students with quality, well-researched, reliable, and ready-made project work. Our materials are recent, complete (chapter 1 to Minimum of Chapter 5, with references), and well-written. INSTANT ACCESS! INSTANT DOWNLOAD. Simply select your department, choose from our list of topics available, and explore your data.

Why Students Love to Use e-Project Material?


Guaranteed Delivery: Getting your project delivered on time is essential. You cannot afford to turn in your project past the deadline. That is why you must get your project online from a company that guarantees to meet your deadline. e-Project Topics Material Centre is happy to offer instant delivery of projects listed on our website. We can handle just about any deadline you send our way. Satisfaction Guaranteed: We always do whatever is necessary to ensure every customer's satisfaction.

Disclaimer


e-Project Topics Material Centre will only provide projects as a reference for your research. The projects ordered and produced should be used as a guide or framework for your own project. The contents of the projects should help you generate new ideas and thoughts for your own project. It is the aim of e-Project Topics Centre to only provide guidance by which the projects should be pursued. We are neither encouraging any form of plagiarism nor are we advocating the use of the projects produced herein for cheating.

Terms and Conditions


Using our service is LEGAL and IS NOT prohibited by any university/college policies. You are allowed to use the original model papers you will receive in the following ways:
  • As a source for additional understanding of the subject
  • As a source for ideas for your own research (if properly referenced)
  • For PROPER paraphrasing (see your university definition of plagiarism and acceptable paraphrase) Direct citing (if referenced properly)
Thank you so much for your respect to the author's copyright.

Refund and Privacy Policy


  • Refunds: All sales are final. However, if you encounter any issues with accessing your purchased material, kindly contact our support team for immediate resolution.
  • Privacy Policy: Your personal information is protected and will not be shared with third parties. We ensure secure payment processing and data confidentiality.

Contact Information


X

Need Help Finding or Downloading Your Project Material?

If you don't see the topic you're looking for or You need urgent/express attention, click the WhatsApp Icon/link below to contact ADMIN and get the material you need instantly. We are always available online to attend to your needs. Thanks