APPLICATION OF FACILITIES MANAGEMENT IN SCHOOL HOSTELS

(CASE STUDIES OF MOREMI AND NEW HALL HOSTELS IN UNIVERSITY OF LAGOS)

By

Author

Presented To

Department of Estate Management

ABSTRACT

Facilities management can be regarded as the process of planning, implementing, maintaining and accounting for the appropriate physical spaces and services for an organization while simultaneously seeking to reduce the organisation’s total cost. This led to the consideration of the application of facilities management in school hostels with a case study of University of Lagos, Akoka, Lagos. Research into the management of school hostels in Nigeria universities has been on the front burner in recent times as steady growth in the student population in tertiary institutions which has created the need for expansion in infrastructures including accommodation facilities. The aim of this research study was to examine the application of facilities management in school hostels with the objectives in examining the challenges in the facilities management of school hostels in the case study and the likely scenarios of maintenance in the management of school hostels in the case studies. A survey was conducted and data collection was done with the use of sample questionnaires administered to managers and students in the hostels used as case studies and the findings shows the operational factors that affects the provision of facilities in students’ hall of residence and presents the development of the operational framework for satisfaction in institutional halls of residence in the University of Lagos (UNILAG) which is the case study of this research. This research study presents a series of guidelines for use by facilities managers for the provision of good facilities. This will therefore be a framework for use by the authorities in charge of the facilities, the students in the halls of residence as well as the school in general. Finally, the research recommends various solutions in improving the school hostels with the application of facilities management that students and the facilities managers must be aware of the benefits of keeping the environment clean to make the facilities presents be in a good working condition always and students who live in residence halls will be held financially liable for restoration or replacement of facilities/items damaged or destroyed as the result of a fire and/or safety violation for which they are responsible.

TABLE OF CONTENTS

PAGE

Title page i

Certification ii

Dedication iii

Acknowledgement iv

Table of contents v

Abstract vii

CHAPTER ONE

INTRODUCTION

1.1 Background to the study 1

1.2 Statement of the problem 5

1.3 Research questions 6

1.3 Aim and objectives of the study 6

1.5 Significance of the study 7

1.6 Scope of the study 7

1.7 Limitation of study 7

1.8 Definition of terms 8

CHAPTER TWO

LITERATURE REVIEW

2.0 Introduction 9

2.1 Facility management nature and components 12

2.1.1 Facility management components 14

2.1.2 Major facilities in school hostels 15

2.1.3 Functions of Facility Management 16

2.2 Student housing facilities 18

2.3 Estate Surveyors and Valuers as facility managers 19

2.4 International Facilities Management Association (IFMA) 21

2.4.1 IFMA responsibility 22

2.5 Advantages of Applying Facilities Management 23

2.6 How Information Technology can be applied to facility 23

Management in institutional organizations

2.6.1 Other computer applications/ packages that can be applied 38

To facility management

2.7 The need for facility management in Nigeria 39

CHAPTER THREE

RESEARCH METHODS

3.1 Introduction 41

3.2 Research area 41

3.3 Study population 42

3.4 Sample frame 42

3.5 Sample size 44

3.6 Research design 44

3.7 Questionnaire design 45

3.8 Administration and collection of data instrument 46

3.9 Data analysis and interpretation of scores 46

CHAPTER FOUR

DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1 Introduction 47

4.2 Presentation of data 47

4.3 Frequency tables for the facilities manager 47

4.4 Frequency tables for the students 51

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

5.1 Summary of Findings 55

5.2 Conclusion 55

5.3 Recommendations 55

REFERENCES 58

APPENDIX 60

(QUESTIONNAIRE)