Presented To

Department of Transport and Logistics

This study was on evaluation of the performance of Public Transport Services in 
some selected states of Northern Nigeria with focus on Niger, Kaduna and Bauchi 
States Transport Agencies 1999 - 2009. The objectives of the study are to 
determine the extent to which level of funding affects financial performance , how 
inadequate training affects quality of personnel for performance, how provision of 
operational inputs affects operational reference and how standard of service 
provided by KSTA and NSTA affects the patronage for the services. Data for the 
study were generated from both primary and secondary sources using the 
instruments of observation, questionnaire, interview, documentary sources and the 
internet. Both descriptive and inferential methods of data analysis were utilised in 
the study. The chi-square tool was used to test the formulated hypotheses of the 
study. The study revealed that in both KSTA and NSTA, the operating expenses 
were greater than generated revenue as such financial performance was poor. 
There was inadequate training especially for the management level, most 
workshops and garages were not well equipped with modern technological devices 
and the standard of service is low in terms of comfortability, timeliness, 
accessibility and reliability. It was recommended that a special transport 
development bank be established to provide loan, greater emphasis be placed on 
managerial training, the workshops and garages be well equipped with modern 
technological devices and the standard of service for better utilization. 

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