A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SECRETARIES

In this world it is known that professions have remarkable features
that differentiation them from other professions depending on the
effectiveness of the profession.

The layman's idea about a profession is the nature of the job carried
out by the members of the profession and its importance to the society.
This is the reason it is mostly agreed that medicine and law are the
only professions existing before the advent of the industrial
revolution.

In recent past, secretarial profession was not regarded medicine and
law irrespective of the indispensability of its service to the survival
and growth of any organization.

Secretarial profession requires expertise training education and
moral conduct. The position of secretaries then was not something to
write home about, in a research carried out by carr-saunders (1964)
confirmed the deteriorating social position of secretaries at that
period when the issue of whether or not secretaries deserve the more
honour to be consulted when matters affecting the conditions of their
services are made. Secretaries were then regarded by people as more
servant".

Secretarial profession was the product of commercial school with in
that period, those who attended commercial schools, were regarded as
secretaries but in actual sense they ware typists.

However curriculum used in training of secretaries at the advent of
industrial revolution changed to new techniques and equipment. Carr-
Saunders (1964) also stated that  the rise of the secretarial profession
took place almost in our own time and may be traced down to profound
changes which have come over the educational world.