ABSTRACT
This research work highlighted the social responsibilities of commercial bank in social economic development of Nigeria with the emphasis of union bank of Nigeria Plc Awka branch, in undertaking this project. Therefore, a research method of data collection use were both primary and secondary data, the primary data were denied from questionnaires administered to staff of union bank Awka branch. Also some of the senior staff were interview while in getting information through secondary data related literature was received. Furthermore, the questionnaire administers were analyzed using simple percentage statistical method of analysis. As a guide to the study, five objectives and questions were formulated to guide the researcher. At the end of the research finally revealed that there is no assistance of the customers in areas of social facilities in union bank Plc Awka branch. In conclusion the researcher recommend that there were based on finding these are: the banking industry should also reappraise its designated clinics so that it can meet the expectation of its staff, the banking industry guielts branch the right to undertake development project in the area of operation and they should abide by the provision of loans and advances infrastructural facilities, educational maternal etc so as to enhance development in their everyday life.
TABLE OF CONTENTS
Title page - - - - - - - .. - ……i
Approval page - - - - - - - ….……ii
Dedication - - - - - - - . - …iii
Acknowledgement - - - - - - …. - iv
Abstract - - - - - - - …… - - v
Table of content - - - - - - - ……vi
CHAPTER ONE
1.0 Introduction - - - - - …….. - ……1
1.1 Background of the study - - - - - ……..1
1.2 Statement of the problem - - - - - ……..8
1.3 Objective of the study - - - - - - ……..10
1.4 Research question - - - - - .… - ……..10
1.5 Significant of the study - - - - .….… - ……..11
1.6 Definition of terms - - - - - .…… - …..11
CHAPTER TWO
2.0 Review of Related Literature - - - - ……..…14
2.1 Important of social responsibility - - - - ..…12
2.2 The continuum of social responsibility - - …. - …..20
2.3 Controversy over the concept - - - …… - ……..…21
2.4 Co-operative social responsibility in Nigeria - - ……..…24
2.5 Challenges of wining the market - - - - ……24
2.5 Importance of social responsibility - - - - ….28
CHAPTER THREE
3.0 Research design and methodology - - - ….…… - .29
3.1 Research design - - - - - ….…….…….29
3.2 Population of the study - - - - .……. - .30
3.3 Sample population size - - …. - - …. - 30
3.4 Sources of research data - - - - - .……30
3.5 Instrument for data collection - - ….. - - …31
3.6 Instrument for data analysis - - - . - . - ..31
3.7 Validity and reliability of instrument - - - - .32
CHAPTER FOUR
4.0 Presentation and Analysis of Data - - - - .…34
4.1 Data presentation - - - - - ……..……..35
4.2 Data analysis interpretation - . - - - …..…….44
4.3 Discussion of findings - - - - ……. - …45
CHAPTER FIVE
5.0 Summary, conclusion and recommendation - …….. - …46
5.1 Summary of finding - - - - - … - ….…46
5.2 Conclusion - - - - - . - …..……..47
5.3 Recommendation - - - - … - ….