AN INVESTIGATION INTO THE CONSEQUENCES OF OFFICE TECHNOLOGIES IN SECRETARIAL EDUCATION CURRICULUM IN NIGERIAN POLYTECHNICS
(A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU)
By
ANIZOR NWEIKE B.
Presented To
Department of Secretarial Studies
ABSTRACT
This study was carried out to discover the possible consequences posed by the office technologies in secretarial education curriculum in Nigeria Polytechnics. This study was conducted using the Institute of Management and Technology (I.M.T) Enugu as a case study.
The instrument used for data collection was the questionnaire and literature review, while a total of four research question were also posed.
The information collected from the respondents were analyzed using simple percentage method and they were used in answering the research question.
The data collected and analyzed showed that enormous consequences were imposed on secretarial education curriculum by constant change in office technologies.
The consequences entails the re-training and attending of seminars, conferences and workshop by the teachers/lecturers on the uses and operations of the new office equipment/machines, this is with a view to imparting such knowledge on the student secretaries together with the introduction of some new relevant courses to enable them face squarely the consequences of incessant office technological changes now rampant in the business environment.
The finding upheld the need for easy introduction of accepted new courses. It was revealed that the staff of the department should be coped by the Polytechnics regulation body, the National Board for Technical Education (NBTE) in the curriculum planning.
Based on these, recommendations were drawn which the researcher feels if followed and adhered strictly to, will always give a good answer to any future consequences imposed on secretarial education curriculum by change in office technologies.
Since no research work is ever completely concluded because of some certain constraints, some suggested areas for further research were also given.
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgment iv
Abstract vi
Table of contents viii
Chapter one
1.0 Introduction 1
1.1. Background of the Study 1
1.2. Statement of the Problems 3
1.3. Purpose Of The Study 5
1.4. Significance Of The Study 6
1.5. Research Questions 7
1.6. Scope/Delimitation Of The Study 8
1.7. Definition Of Terms 9
Chapter two
2.0 Review of Related Literature 11
2.1 Introduction 11
2.2 Technology and office technological Changes 12
2.3 Technological changes and Its Consequences on Secretarial Education Programme 18
2.4 Effects of Office Technology on Job Performance of Secretaries 21
2.5 The development and Definition of Office Technologies 23
2.6 An ideal curriculum for Business Studies and Technological Development 24
2.7 Summary of Literature Review 29
Chapter Three
3.0 Research Design and Methodology 31
3.1 Research Design 31
3.2 Research Methodology 32
3.3 Population f the Study 32
3.4 Sample 33
3.5 Sampling Method 34
3.6 Instrument Used for Data Collection 34
3.7 Method of Data Collection 34
3.8 Method of Data Analysis 35
Chapter Four
4.0 Data Presentation and Analysis 37
4.1 Introduction 37
Chapter Five
5.0 Summary of Findings, Recommendations, Conclusion and Suggested Areas for Further Research 49
5.1 Summary of Findings 49
5.2 Recommendations 51
5.3 Conclusions 53
5.4 Implication of the Study 54
5.5 Suggestions for Further Research 54
References 56
Appendix: Sample of Research Questionnaire 59