IMPACT OF LEADERSHIP STYLE ON ORGANIZATIONAL PRODUCTIVITY

By

Author

Presented To

Department of Business Administration and Management

ABSTRACT 
This study surveyed the impact of leadership style on the 
performance of selected transport companies in Benue State, 
Nigeria. Three transport companies were drawn in Benue State for 
the study, namely: Benue Links Nigeria Limited with its headquarters 
located at Wurukum, Makurdi, the Benue State capital. Denjim 
Transport Company has its own corporate headquarters at 97 Gboko 
Road Makurdi, Benue State while Iwiene Nigeria Limited has its head 
office located at 55 Onitsha Street, Wuru Makurdi, Benue State, 
Nigeria. Inherent to poor leadership style which had impeded on the 
performance of these companies had led to this study. The 
researcher adopted a survey design, with a population of 120 drawn 
from the selected companies. This was achieved through proportional 
stratified random sampling techniques. A five points rating scale 
questionnaire was used to collect primary data from the research 
population. The collected data were analyzed and interpreted using 
percentage and mean statistic while the hypothesis were tested with 
chi-square. The study discovered that leadership style affect 
organizational performance of any given company. That the style of 
leadership a manager adopted has a direct effect on the 
organizational performance of the employee. The study among others 
things discovered are, that participatory style of leadership and 
delegation of duties enhances the employee performance and 
attainment of corporate goals and objectives. The study therefore 
concludes that achievement of organizational goal and objective 
depends solely on the leadership style an organization adopted. It 
therefore recommends that, since leadership style is one of the basic 
tools used in attainment of organizational goal/objective, every 
organization should ensure that the right leader man their 
organization in order to achieve their set goal/objective.
TABLE OF CONTENTS 
Title Page i 
Declaration ii 
Approval Page iii 
Dedication iv 
Acknowledgements v 
Abstract vi 
Table of Contents vii 
List of Tables viii 
CHAPTER ONE 
Introduction 1 
1.1 Background to the Study 1 
1.2 Statement of the Problem 6 
1.3 Objectives of the Study 10 
1.4 Research Questions 10 
1.5 Research Hypotheses 11 
1.6 Significance of the Study 11 
1.7 Scope of the Study 12 
1.8 Limitations of the Study 13 
1.9 Contextual Definition of Terms 13 
References 14 
CHAPTER TWO 
Review of Related Literature 15 
2.1 Conceptual Framework 15 
2.1.1 Concept of Leadership 15
2.1.2 Important Implication of the Definitions 17 
2.1.3 Principles of Leadership 18 
2.2 Theoretical Framework 21 
2.2.1 Theories of Leadership Styles 21 
2.2.2 Leadership Factors 25 
2.3 Leadership Styles 27 
2.3.1 Transformational Leadership Style 28 
2.3.2 Transformational Leadership Critics 31 
2.3.3 Transactional Leadership Style 33 
2.3.4 Abraham Maslow’s Context 34 
2.3.5 Qualities of Transactional Leadership Style 37 
2.3.6 Laissez-Faire Leadership Style 38 
2.3.7 Transformational versus Transactional leadership 40 
2.3.8 Determinants of Leadership Style 42 
2.4 Organizational Performance 45 
2.4.1 Importance of Organizational Performance 46
2.4.2 Leadership Style and Organizational Performance 48 
2.4.3 The Role of Leadership in Organizational Performance 55 
2.4.4 Management and Organizational Performance 55 
2.5 Empirical Study 57 
2.5.1 Benue Link Nigeria Limited 57 
2.5.2 Denjim Transport Company 58 
2.5.3 Iwiene Nigeria Limited 59 
References 61
CHAPTER THREE 
Research Methodology 65 
3.1 Research Design 65 
3.2 Population of the Study 65 
3.3 Sample and Sampling Technique 66 
3.4 Instrument for Data Collection 67 
3.5 Method of Data Collection 67 
3.6 Test of Validity and Reliability 68 
3.7 Method of Data Analysis 68 
References 70 
CHAPTER FOUR 
Data Presentation and Analysis 71 
4.1 Data Presentation 71
4.2 Test of Hypotheses 75 
4.3 Discussion of Findings 78 
CHAPTER FIVE 
Summary of Findings, Conclusion and 
Recommendations 80 
5.1 Summary of Findings 80 
5.2 Conclusion 80 
5.3 Recommendations 81 
5.4 Suggestions for Further Studies 82 
Bibliography 93

LIST OF TABLES 
Table 4.1: Administration and Retrieval of 
 Questionnaire 71 
Table 4.2: Impact of Transformational Leadership Style 
 on Organizational Performance of a 
 Transportation Company 72 
Table 4.3: Impact of Transactional Leadership Style 
 on Organizational Performance of a 
 Transportation Company 73 
Table 4.4: Impact of Laissez-Faire Style of Leadership 
 on Organizational Performance of a 
 Transportation Company 74


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